How do you bill your clients?
Clients are billed once a month at the end of the month in Progress Invoices. It does not matter how much or how little work you ask to be completed. You will only be charged for the time inputted into your projects. For example, if one month you have 20 hours of work, you will be billed for 20 hours of work, and the next month you only have 30 minutes of work, you will only be charged for 30 minutes of work. No flat minimum charges or 2 hours rates are ever charged for digital media updates or adjustments.
How do I pay my invoice for completed work?
Cheques are preferred, but cash and e-transfers via online INTERAC banking are accepted as well. Credit card payments are currently not accepted at this time, but that may change in the future.
What hours would I expect to receive servie and support?
John works full-time for an Edmonton company in the auto industry, and conducts freelance work on a contract basis 7:00 P.M. - 10:00 P.M. on weekday nights, and on Saturdays from 9:00 A.M. - 9:00 P.M. No service is offered on Sundays and Christmas/New Year's Day Holidays. Inquiries or requests for support Monday to Friday 8:00 A.M. to 4:30 P.M. will not be answered unless it is a day when he is off his full-time role utilizing his own vacation time or time in lieu. Clients are advised ahead of time if there is an available weekday to conduct freelance business on.
How do I contract you for your services?
If you are interested in procuring service, please drop a message via this handy contact form (click here), and he will get back to you within 1 business day. Projects and the nature of the work being asked for is reviewed on a case-by-case basis to determine the client's needs. Usually, John will ask to meet with you in a coffee shop to have a meet-up to get to know you face-to-face. If you are out of town, online digital chat methods can be considered as well as meeting virtually utilizing online chat resources like Zoom Meetings or Facebook Video Chat. At this time with COVID-19, virtual meetings are the only way to meet until further notice. Clients will not be met in person at this time to ensure health and safety procedures outlined by the Alberta Government.
What else should I be aware of?
Photon Moton Inc. reserves the right to select projects for approval to initiate for completion and refuse projects in the initial consultation if they are beyond the scope of what it can offer.